In this course, you will learn the foundations to be a better customer service provider. You will get a chance to assess the needs of your customers and understand what it takes to build long-term relationships with them, resulting in a win-win for both sides.
Do your employees have any of these common workforce issues?
Help employees learn to:
This program is valid for 2 PDCs for the SHRM-CPSM or SHRM-SCPSM.
2323 W. 14th Street
Tempe, AZ 85281