Event

Key Performance Essentials: Emotional Intelligence

Emotional Intelligence
This two-hour workshop is designed to focus on managing emotions and reactions within the daily work environment.

Participants will utilize practical strategies to help respond more skillfully and professionally as pressure, tension and complexity increase in their interactions with others. Areas of focus will include; recognition of feelings/emotions, reactions that affect work relationships, proper/appropriate communication, and taking responsibility for ones’ actions.

Do your employees have any of these common workforce issues?

  • Poor or unproductive attitudes
  • Inappropriate or concerning responses/reactions to daily workplace situations
  • Display of erratic or exaggerated behaviors
  • Excessive criticism, blaming, or excuses

Help employees learn to:

  • Understand how emotional intelligence contributes to effective human relations
  • Explore the importance of positive and productive attitudes
  • Identify and employ techniques of self-awareness, self-regulation, and self-management
  • Understand why emotional intelligence is so highly valued in the workplace

 

2017 SHRM Recertification Provider

 

This program is valid for 2 PDCs for the SHRM-CPSM or SHRM-SCPSM.

Date Feb 28, 2018
Time 8:00 AM — 10:00 AM
Event Type Workshop
Location
Conference Center at Rio

2323 W. 14th Street
Tempe, AZ 85281
United States

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