The following courses are designed to help employees excel in the areas of teamwork, communication, writing, supervision, project management, and more.
Do you want to know how to interact with anyone, regardless of how difficult you perceive them to be? This course will give you the skills to effectively meet your needs while protecting the dignity and rights of others to form more cooperative relationships.
Chances are you will be part of a professional or personal team at some point. This course provides you with communication, problem-solving and leadership skills to keep your team on the right track and real-life scenarios that will help you master successful team-building and management.
Position yourself to be more confident in your business and financial decisions. This course will provide you with a better understanding of financial information and basic operations so you can make better decisions that will positively impact your company's bottom line.
Turn your business ideas into a solid plan for financing and long-term success. This course will guide you through all the major components of writing a business plan and you'll emerge with your first draft in hand.
Discover how to improve distribution and logistics management activities, reduce costs, save time, increase customer satisfaction, and better meet your company's objectives. This course will show you how to achieve success through a combination of distribution and logistics strategies and tactics.
Improve your career prospects by learning how to develop powerful written documents that draw readers in and keep them motivated to continue to the end. This course will help you identify gaps and eliminate problem areas in your writing skills.
Discover how you can easily convert a potential customer into a long-term asset. This course will help you lay the groundwork for repeat business and your future success with knowledge, planning skills, communication techniques, and the understanding of human nature.
In this program, you’ll learn how to write emails worth opening, reading, and acting on that won’t be categorized as spam. Now that mobile devices are used so frequently, it’s critical to write emails that are mobile friendly, as well as valuable and engaging, so your customers look forward to receiving them. You will then dive into the Marketing Automation unit of this program, where you’ll learn best practices for sending emails to your audience over time, based on their interests and behavior.
Become a more effective manager by learning the language of business management. This course provides skills in managing time, delegating responsibility, motivating your employees, solving problems and resolving conflicts so you can accomplish your job more effectively.
Master the basics of communication to become a more effective manager or supervisor. This course will help you develop your interpersonal skills by understanding and dealing with various personality traits and how they impact your ability to get the job done.
If you have a knack for explaining complex subjects in a way that makes them easy to understand, you should consider entering the well-paying field of technical writing. This course will teach you the fundamental techniques that all successful technical writers use.
Communication is more than just speaking, hearing, or having a good vocabulary. This course explores strategies for success in everyday interpersonal communication. You will explore clear examples of verbal and nonverbal habits, effective listening, self-concept, differences in conversational styles, and conflict management. You will also learn about practical strategies you can use to improve communication at home, in social situations, and in the workplace.
Give yourself an employment advantage by developing analytical skills that are consistently in high demand. This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions.
Become more confident, make great first impressions, get along with others, and create better personal and professional relationships. This course provides a step by step process to become a great conversationalist as you use communication to build rapport and create trust, warmth, and respect.
Gain the respect and admiration of others by developing your leadership skills. Even if you're not working in a leadership role, this course will teach you how to use the principles of great leaders to achieve success in your professional and personal life.
This online, combined Black Belt and Green Belt training program will teach you Lean Six Sigma process improvement projects from start to finish. Green Belt training will allow you to deliver measurable, sustainable improvement by finding the root causes of problems and streamlining processes.
Learn how to correctly anticipate and meet your customers' needs. This course will help you discover some effective methods to bring out your best and do the same for the other people you work with as you serve as an ambassador for your company.
This program presents material sequentially as it will likely occur in actual projects. You’ll gain a better understanding of how to apply project management concepts and the variations between them. Key and critical topics are explored in-depth as is appropriate for an intermediate, advanced level understanding. You will learn about project selection, developing project strategies, creating a schedule model, stat-using and forecasting, project recovery, and more.
This program presents material sequentially as it will likely occur in actual projects. You’ll gain a better understanding of how to apply project management concepts and the variations between them. Key and critical topics are explored in-depth as is appropriate for an intermediate, advanced level understanding. You will learn about project selection, developing project strategies, creating a schedule model, statusing and forecasting, project recovery, and more.
In this program, you’ll begin by learning the scope of digital marketing, then dive into conversion training and discover how to keep visitors engaged on a website and compel them to convert. You’ll gain a comprehensive understanding with real-world examples of what works, what doesn't, and how to test your ideas. Because data and visitors can come from multiple sources, there is a lot to consider in regard to analytics. With this program, you’ll also understand how to use web analytics to interpret and measure visitor behavior and conversion.
If you've always dreamed of becoming successful in sales, this course is exactly what you need. You'll learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and much more.
Project Management career opportunities are increasing even when the job market is challenging. Developing the project management skills employers demand can improve your marketability and may be transferable from one industry to another, giving you a lot of flexibility.
Master the essentials of project management with an experienced Project Management Professional as your guide. This course provides the concepts you need to plan, implement, control and close any type of project.
If you're overwhelmed with projects and need a quick jump start to get going, then this is the course for you. You will learn the essential skills you need to survive and thrive, including understanding project outcomes, setting project boundaries, getting to know your project stakeholders, creating a schedule, and managing a project's execution from start to finish.
Are you currently in human resources and wanting to move to the next level? Or, maybe you have been out of the field of human resources for some time and want to get back into human resources focusing on the next level. The Senior Professional in Human Resources online program will help you refresh your knowledge to enter a high-demand field with plenty of opportunity for advancement. In this online program, you’ll master the skills needed to advance within your human resources career.
Search Engine Optimization (SEO) is a controversial topic among marketers due to its brief but detailed evolution over the past few years. This course teaches students White Hat methods of website optimization to reach customers through a more organic search approach. Students will learn how to make websites crawlable as well as learn how to optimize for desired keywords and how to build authority for a website. Upon completion of your program, you’ll receive an exam voucher to take the Online Marketing Certified Associate (OMCA®) exam. What Will I Learn?
Learn to apply the elements and methods of Six Sigma to achieve the highest possible quality.
When you engage consumers where they are and speak their language, you’ll connect with them on a deeper level, which is why so many companies are investing in social media marketing. Learn one of the most sought-after marketing skills from industry experts, and see how you can leverage social media to increase your company’s revenue. Upon completion of your program, you’ll receive an exam voucher to take the Online Marketing Certified Associate (OMCA®) exam. What Will I Learn?
Learn what it takes to be a successful supply chain manager. This course will prepare you for internationally recognized certification examinations by teaching you how to create demand forecasts, develop schedules, manage inventory, control production orders, and ensure customer satisfaction.
Learn the fundamentals, history, and key concepts of the total quality movement. This course will teach you how to increase the value of your company through motivational models, leadership, teamwork, and quality standards.
Being able to implement multi-channel analytics can bring powerfully positive impacts to any marketing effort and make you stand out in the digital landscape. In this program, you’ll learn how to leverage competitive intelligence to analyze, provide context for, and increase observed marketing successes. Upon completion of your program, you’ll receive an exam voucher to take the Online Marketing Certified Associate (OMCA®) exam. What Will I Learn?
Master the essentials of writing so you can excel at business communications, engage online audiences, and take your creative literary talents to a new level. This course provides you with the writing tools you need for success.