Medical Administrative Assistant

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Earn Industry-Recognized Certifications

The Medical Administrative Assistant program prepares you for various administrative and clerical roles in the healthcare industry, such as Medical Administrative Assistants, Medical Secretaries, and Medical Records Clerks, at no cost to you!

Upon completing the program, you can participate in a 40-hour clinical externship. Participants will be prepared for and expected to sit for the following national certification exam:

We are no longer accepting applications for this program.

A medical administrative professional wearing blue scrubs stands in a bright healthcare hallway, holding a tablet and smiling confidently toward the camera.

What is a Medical Administrative Assistant?

Medical assistants typically specialize in either clinical or administrative duties, though some perform both roles. Clinical responsibilities primarily involve gathering and documenting patients' personal details and medical history. Other tasks they may undertake vary depending on the state, including conducting basic laboratory tests, managing contaminated materials, and sterilizing medical equipment. 

Some assistants have additional roles like providing medication guidance or conducting phlebotomy. On the administrative side, medical assistants handle various tasks such as aiding patients with insurance claims, completing paperwork, coding data, and liaising with billing companies. They also manage inventory, order supplies, handle phone inquiries, and arrange appointments.

Classes have already started in all locations. Future dates and locations are TBD.

The Medical Administrative Assistant program is offered in-person over 10 weeks in the following communities:

Buckeye

Dates: June 1 - August 3
Days: Monday and Wednesday
Times: 1:00 - 4:00 p.m.
Location: Buckeye Family Resource Center | 210 S 6th St Building 700, Buckeye, AZ 85326

Guadalupe

Dates: June 1 - August 4
Days: Tuesday and Thursday
Times: 1:00 - 4:00 p.m.
Location: South Mountain Community College Guadalupe Center | 9233 S Avenida del Yaqui, Guadalupe, AZ 85283

A medical administrative professional wearing blue scrubs works at a desk, typing on a laptop while reviewing paperwork in a bright, organized office setting.

Job Outlook

Medical assistants complete administrative and clinical tasks, such as scheduling appointments and taking patients’ vital signs.

The U.S. Department of Labor predicts that the employment of medical assistants is projected to grow 12 percent from 2024 to 2034, much faster than the average for all occupations. About 101,200 openings for medical assistants are projected each year, on average, over the decade.


The U.S. Department of Labor reports that the median annual wage for medical assistants was $44,200 in 2024. Keep in mind that pay rates vary depending on geographic location and experience.


You can find more information on the U.S. Bureau of Labor Statistics website.

Disclaimer

This publication was made possible by the Arizona Governor's Office of Youth, Faith and Family (GOYFF) in partnership with the Arizona Department of Economic Security (DES) through grant number GR-WIOA-GOYFF-100123-00. The views, opinions, or policies expressed belong solely to the author and do not reflect the official policy or position of the GOYFF, DES, Employment and Training Administration (ETA), or Department of Labor (DOL).