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Key Performance Essentials

Convenient workshops to close the knowledge gap and empower your team.

Key Performance Essentials (KPEs) are two- and four-hour workshops designed for the success of your organization and with your greatest asset, your employees, in mind. Each Key Performance Essentials workshop is:

  • Facilitated by a content expert with years of practical hands-on experience.
  • Offered in the modality and location of your choice including virtual options for remote teams.
  • Infused with must-know information, and down-to-earth strategies for real application.
  • Reinforced with our standard (and popular) “learning boosts.” Learning boosts are follow-up, content-rich communications over a period of time which reinforce the learning that occurred during the workshop.

Courses

  • Building Teams that Work

    Flexible: on-site, on-campus or custom
  • Business Writing

    Flexible: on-site, on-campus or custom
  • Change Management for Leaders

    This two- or four-hour workshop is designed to help leaders understand the change process, typical responses to change, and best practices for leadership d

    Flexible: on-site, on-campus or custom
  • Coaching for Success

    In this two- or four-hour workshop, participants will learn the basic principles of coaching and when to apply coaching rather than mentoring or performance management processes.

    Flexible: on-site, on-campus or custom
  • Conflict Resolution

    This two- or four-hour workshop is designed to provide the tools and techniques needed by participants to effectively resolve conflicts in the workplace.

    Flexible: on-site, on-campus or custom
  • Customer Service

    This two- or four-hour workshop is designed for anyone who has to have good customer service skills in order for the business to

    Flexible: on-site, on-campus or custom
  • Diversity and Inclusion

    Flexible: on-site, on-campus or custom
  • Effective Communication

    Flexible: on-site, on-campus or custom
  • Effective Decision-Making

    This two- or four-hour workshop is designed to help participants make sound decisions using a well thought out decision-making process.

    Flexible: on-site, on-campus or custom
  • Effective Emails

    Flexible: on-site, on-campus or custom
  • Emotional Intelligence

    This two- or four-hour workshop is designed to focus on managing emotions and reactions within the daily work environment.

    Flexible: on-site, on-campus or custom
  • Employee Engagement

    Flexible: on-site, on-campus or custom
  • Innovation Mindset

    Flexible: on-site, on-campus or custom
  • Leadership for New and Mid-Level Managers

    This two- or four-hour workshop is designed to improve the management and supervisory skills of new and existing mid-level managers and supervisors.

    Flexible: on-site, on-campus or custom
  • New Supervisor Essentials

    In this two- or four-hour workshop, participants will learn how to set clear expectations and boundaries. Participants will also identify the traits that differentiate managers from leaders. Finally, participants will learn the importance of modeling leadership.

    Flexible: on-site, on-campus or custom
  • Time Management

    Flexible: on-site, on-campus or custom
  • Train the Trainer

    Flexible: on-site, on-campus or custom