This two- or four-hour workshop is designed to focus on managing emotions and reactions within the daily work environment. Participants will utilize practical strategies to help respond more skillfully and professionally as pressure, tension and complexity increase in their interactions with others. Areas of focus will include; recognition of feelings/emotions, reactions that affect work relationships, proper/appropriate communication, and taking responsibility for ones’ actions.
Do your employees have any of these common workforce issues?
Poor or unproductive attitudes
Inappropriate or concerning responses/reactions to daily workplace situations
Display of erratic or exaggerated behaviors
Excessive criticism, blaming, or excuses
Help employees learn to:
Understand how emotional intelligence contributes to effective human relations
Explore the importance of positive and productive attitudes
Identify and employ techniques of self-awareness, self-regulation, and self-management
Understand why emotional intelligence is so highly valued in the workplace
Target Audience: Entry level – senior leadership
Modality: In-person or live streaming
Flexible: on-site, on-campus or custom
"Working with the Maricopa Corporate College team has always been a positive experience. The trainers do a fantastic job at incorporating company initiatives and culture into the programs they deliver and are always engaging and professional. Orora will continue to utilize Maricopa Corporate College to supplement our training and development needs and I would highly recommend their services."
Debbie Staats, Regional Human Resources Manager, Orora Business Service Center