Courses

Achieving Success with Difficult People

Do you want to know how to interact with anyone, regardless of how difficult you perceive them to be? This course will give you the skills to effectively meet your needs while protecting the dignity and rights of others to form more cooperative relationships.

Fee $125
Start dates ‌​Jul 15, 2020 ‌​Aug 12, 2020 ‌​Sep 16, 2020 ‌​Oct 14, 2020

Course Requirements

Requirements: Hardware Requirements: This course can be taken on either a PC or Mac. Software Requirements: PC: Windows XP or later. Mac: OS X Snow Leopard 10.6 or later. Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible. Adobe Flash Player. Click here to download the Flash Player. Adobe Acrobat Reader. Click here to download the Acrobat Reader. Software must be installed and fully operational before the course begins. Other: Email capabilities and access to a personal email account. Prerequisites: There are no prerequisites to take this course. Instructional Material Requirements: The instructional materials required for this course are included in enrollment and will be available online.

Instructor Bio

Dawn Lianna is a senior event manager with over 30 years of experience in the event planning field. She has worked with non-profits, corporations, community, educational and private events. As an educator and corporate trainer, she has co-hosted over 500 events. She oversees all aspects of administration, coordination, marketing, time management, finding venues, staging, managing staff, getting permits, signage, fund raising and budgeting from start to finish. She is also the author and teachers Keys to Effective Communication. Her excellent communication skills bring an additional asset to this valuable course and to anyone wanting to learn the art and science of event planning.