Become more confident, make great first impressions, get along with others, and create better personal and professional relationships. This course provides a step by step process to become a great conversationalist as you use communication to build rapport and create trust, warmth, and respect.
This course can be taken on either a PC, Mac, or Chromebook.
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.
Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Dawn Lianna is an accomplished event manager, educator, and natural health expert with over 30 years of experience in event management, natural healing, and personal coaching. Her client list includes non-profit, community and educational organizations, along with corporations and individuals. As an event manager, she has planned, coordinated, and co-hosted over 500 successful events. She has a deep knowledge of the inner workings of the events space, which she shares with students as the instructor of the Event Management and Design course. She is also the author and instructor of the course, Keys to Effective Communication. Her MA in Counseling and Psychology, along with her status as Certified Hypnotherapist and Certified Neuro-Linguistic Programming (NLP) Practitioner, combine in her approach to trust, respect, and rapport in effective conversation. She is an active, certified coach who integrates alternative health practices and her personal studies of herbology, nutrition, positive thinking, intuition development, acupuncture, and massage in her work and her Introduction to Natural Health and Healing course.